Same-day service available
Computer trouble? I'm your local IT guy in Richmond Hill.
Honest help for homes and small businesses at a simple $50 an hour. No confusing terms, no surprise charges. Friendly service, in person or remotely.
Hi, I'm Dmitry.
I'm a friendly IT support tech based in Richmond Hill with years of IT experience. I now offer that help directly to neighbours, families, and small businesses across the GTA — in plain language and without the upsell.
Same-day service is often possible, and evenings and weekends are no problem. If I can't help, I'll say so honestly and point you somewhere that can.
Simple pricing
One rate: $50 an hour. You get a time estimate up front, so there are no surprises.
Home or office visit
$50 per hour
I come to you and fix as many things as we can fit in. I'll give you a time estimate before I start, and I'll ask before going over it.
Remote help
$50 per hour
Simple problems fixed from your couch using TeamViewer or AnyDesk. Same $50 an hour, no travel needed.
- Free phone quote
- One simple rate, no surprises
- Can't fix it? You don't pay for my time
If I can't solve it, you only pay for parts or software you approved. And if you're not happy with the work, I'll come back and make it right.
What I help with
-
Slow computers & tune-ups
Speed it back up, clean out junk, fix annoyances.
-
Virus & malware removal
Clean infections, pop-ups, browser hijackers.
-
New computer setup
Software, accounts, and everything ready to go.
-
Data transfer
Photos, documents, and email moved safely from your old computer.
-
Wi-Fi & router install or fix
Better signal, fewer dropouts, secure password.
-
Printers & scanners
Wireless setup, drivers, scanning, jams.
-
Smart TV, Roku & Apple TV
Setup, accounts, streaming apps, remotes.
-
Smart home devices
Alexa, cameras, smart thermostats, plugs.
-
Email & account recovery
Forgotten passwords, locked accounts, 2-step setup.
-
Anything else on your computer or network
Not sure if it's covered? Call me and I'll tell you honestly.
Quoted separately
Custom PC build & assembly
Spec the right parts for your needs and budget, then assemble and set up the machine. Parts purchased separately.
Small websites & web apps
Landing pages, simple business tools, or small custom web apps. Includes a free 15-minute call to scope the work before you commit.
How it works
Three simple steps. No subscriptions, no contracts.
-
Call or text
Tell me what's wrong in plain language. I'll ask a few questions and give you a likely answer right then.
-
I come over or connect remotely
I'll travel to you across the GTA, or we can fix it remotely if you'd rather stay put.
-
Clear rate, no surprises
It's $50 an hour. I'll give you a time estimate up front and ask before going over it. No hidden fees.
Service area
Based in Richmond Hill, Ontario. If you're within about 45 minutes, I can come to you. Not sure? Just call and I'll let you know.
- Richmond Hill
- Thornhill
- Vaughan
- Markham
- North York
Why people call me
-
One simple rate, no surprise charges
You'll know the cost before I start.
-
Russian, Hebrew & English
Help in whichever language is most comfortable.
-
Senior-friendly explanations
Plain English, patient pace, easy to follow.
-
Evenings & weekends
When it's most convenient for you.
-
Same-day service when available
Call early and there's a good chance I can be there today.
Ready to get this fixed?
The fastest way to reach me is a phone call. I usually answer right away, or I'll call you back within the hour.
- Hours
-
Mon–Fri: 9am – 9pm
Sat–Sun: 10am – 8pm - Service area
- Richmond Hill • Thornhill • Vaughan • Markham • North York
- Languages
- Русский • עברית • English